Refund Policy

1. There will be no refund for payment made for products after we have started to process the services for the customer.
2. However, in instances where the customer feels that a refund is justified, the customer must submit a written request for refund.
3. Please provide the following details together with your request, unless otherwise stated:
   • Transaction identification number
   • Valid reasons for cancellation or refund.
4. All requests submitted are subjected to approval on a case to case basis.

Shopping at Beauty Bistro

1. Sign up as a Beauty Bistro member by clicking at “ My Account”.
2. Check our promotion items before the promotion ends.
3. Add item(s) to shopping bag.
4. Checkout after you are done.
5. Check the products ordered and your billing address.
6. Select payment method
7. Check order confirmation
8. Beauty Bistro staff will contact you via phone call or email within 3 working days.

Delivery Policy & Payment Option

1. Beauty Bistro.com provides delivery within Singapore.
2. For deliveries to other destinations outside Singapore, please write in to sales@beautybistro.com.
3. By Singapore Post: SGP$2.00 per product. (2-3 working days)
4. Delivering to a different address.
   You may place an order to be delivered to a different address in Singapore other then your billing address.
5. Mailing address cannot be changed once the product is posted out. Beauty Bistro will not be responsible for products that fail to reach customers in such instances.
6. Military and P.O box address
   Due to delivery restrictions, deliver is not available for APO/FPO and P.O Box addresses.
7. Payment Options
   • Visa
   • Mastercard
8. When will my credit card be charged?
   You card will be charged once the order is confirmed and submitted.
9. What if my credit card is denied?
   You will receive an error message immediately if there is a problem processing your credit card. You’ll have the opportunity to enter a new number if this happens.